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LEGAL TERMS AND CONDITIONS

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General conditions

This website is owned by SNORKEL 4X4 ("The seller"), with a registered address in C/ Alacant 41, Nau 3, Girona 17005, phone (+34) 972 425 065 / (+34) 625 595 489, email: info@snorkel4x4.com.

When ordering, the Customer agrees unreservedly to these legal conditions, which must be read and agreed to during the process.

Through this website THE SELLER provides information about the products sold and their characteristics with images and texts in the most realistic way possible. Information is provided with utmost care and accuracy. However, colors on the screen and other details may differ slightly from products' actual colors and details due to the technical process of presentation. Should you have any queries before finalizing your purchase, please contact our technical department.

The prices indicated for each product are inclusive of taxes, and they may also include shipping expenses. Before ordering the payment, the Customer can see the breakdown of the prices. No purchase orders shall be considered until the Customer has pressed the "ACCEPT" button on the screen for purchase order confirmation. THE SELLER will not send the ordered goods until confirmation of payment is received.

European legislation promotes the resolution by arbitration of disputes concerning electronic commerce. Further information can be found here: https://webgate.ec.europa.eu/odr/main/?event=main.home.show

Delivery and payment

The terms and form of delivery and payment methods available are clearly indicated during the purchase process and the detailed pages of this online store.

The terms and conditions referring to prices are fully valid for purchases made from States within the European Union. For purchases from non-European Union States, prices do not include customs duties or any other amounts related to the formalities performed by customs officials located in the State where the Customer resides. THE SELLER shall not be liable for any delays due to customs formalities.

Although THE SELLER intends that the products displayed on the website are always available, the product requested by the Customer may, occasionally, not be in stock. Should that be the case, THE SELLER will inform the Customer of the date on which the order will be delivered. In the event that THE SELLER is not able to provide the product requested, then THE SELLER may offer to send the CUSTOMER a product which is equivalent in both quality and price. The Customer shall have the right to reject THE SELLER's offer. Should that be the case, then THE SELLER shall be obliged to immediately reimburse the amounts paid by the Customer.

Right of withdrawall

The Customer may return the product(s) without indicating the reasons for doing so within 14 working days of receipt of the product. Before considering the right to withdraw from the purchase, THE SELLER shall be entitled to analyze the reasons for the return and offer solutions. Products may only be returned if they are in perfect condition and in their original package. Once the products have been received by THE SELLER, the amount paid by the Customer will be reimbursed. The reimbursement shall be made within 30 days and no amounts may be withheld. Shipping expenses related to the purchase and to the return will not be reimbursed, and shall be borne by the Customer.

Returns

It is the Customer's responsibility to verify that the product or products purchased shipped are in good condition. Should the products delivered not be in good condition, the Customer shall notify the SELLER of any defects or nonconformities detected. The Customer may communicate this to THE SELLER, who will assist the Customer and propose a solution that is satisfactory for the latter. Should any products be returned due to a malfunction or error in the shipment, all shipping expenses shall be borne by THE SELLER. The returned products shall always be accepted if they have not been used and are returned in the same conditions as they were delivered to the Customer.

Data privacy

The personal data we collect of our Customer, and all the information related to the purchase will be kept in electronic format. Personal data such as name, email, address, etc. will be included in a file by THE SELLER for commercial relations with their clients. These will not be transferred to third parties except to supply the orders (manufacturers, shipping agencies, etc.)

In accordance with Organic Law 15/1999, on the Protection of Data of a Personal Nature (LOPD) and its implementing regulations, the person responsible for the website, in compliance with the provisions of sections 5 and 6 of the LOPD, informs all users who provide or are to provide their personal data that the data provided will be included in an automated file that is duly registered with the Spanish Agency for the Protection of Data. The provider allows the user to enforce their rights of access, rectification, cancellation, information and opposition at any time, according to the provisions set forth in the law currently in force. Thus, pursuant to the provisions in Organic Law 15/1999, on the Protection of Data of a Personal Nature (LOPD), the user may enforce such rights by sending and express request through any means.

The customer expressly, freely and unequivocally accepts that personal data provided is true and correct. If not, THE SELLER is not responsible for meeting its contractual obligations.

Cookies policy

Cookies are small text files that are installed on the computers from which the user accesses our website. They can store data identifying the user who accesses the website, as well as the sites visited by the user. When the user (in this case, you) visits us again, cookies are read to identify them and restore their preferences and browsing settings. If a user does not allow the use of the cookies, some services or functions on the website may not be available.

We intend that this website offers a good and user-friendly service. We want to offer you customized products and services. To this end, cookies allow us to:

• Identify users when they return to the website, so they can retrieve the results from their activity and see the previous invoices.
• Save time so users do not have to submit the same information.
• Ensure your security by checking login data.

Some cookies belong to external partners, and they are used for the following purposes:
• To statistically analyze the information of our website's users' access. The data collected may include the activity of the user's browser when visiting us, the route they follow on our site, information about the visitor's internet services provider, the number of times users access the site and how they behave on it (pages visited, forms completed and others).
• To identify users who visit us through the invitation placed in an associate website or through a sponsored link.

You may revoke your consent to the use of cookies by removing them through the options available in your browser.

This website uses the following cookies:

- Google Analytics: to collect and analyze information about the users' browsing activity.
- PrestaShop: to collect and analyze browsing data of registered users.

You can set your browser so you are notified in advance of the installation of cookies on your computer. You may also choose to delete them immediately as soon you turn off the browser, computer or device.